Owner FAQs

Answers to your frequently asked questions

Are you licensed?

Yes.
Can I reach you after hours?

You can reach us during normal business hours of Monday through Friday from 9-5.
Can you put the rent money directly into my account?

We electronically transfer your rent monies to the account provided on or around the 10th of each month.
Do I get to see the lease or sign it?

We sign on behalf of the owners, which you will receive a signed copy of the lease for your records.
Do you sell real estate too?

At this time Purple Door Property Mangement does not sell real estate. We utilize a sister company to buy and sell real estate. Contact us, to find out more information and to receive a discount.
How and when do I get my checks?

We do not write physical checks. We electronically transfer your rent monies to the account provided on or around the 10th of each month.
How is rent collection handled?

We do not write physical checks. We electronically transfer your rent monies to the account provided on or around the 10th of each month.
How long of a lease do you sign?

We sign a minimum of a 1 year lease.
How much security deposit do you charge the tenant?

We actually don't utilize the traditional Security Deposit method, unless it is a property we take over management, and there is a Security Deposit on file. We have a Security Deposit Substitute Program (SDSP). For more information please inquire.
How soon can you start managing my property?

As long is the property is rent ready, we can start right away.
What type of properties do you manage?

We manage Single Family Homes, Townhomes, Condominiums, Up to 4 Plexes, and Multi-Family units.
What type of reports do I get and how often?

Actually, you will have 24/7 access to reports through your Owner Portal.
Who holds the tenant security deposit?

If there is a traditional Security Deposit already in place at the time of management, we would hold the Security Deposit in our Trust Account.